Most small businesses find IT to be confusing, frustrating, or just plain ineffective. But solving the issue isn’t simply changing providers or technology. As with most things, it starts at the top by changing how you integrate IT into your business.
IT Beyond the Helpdesk: Why Fixing Tickets Isn’t Enough
For many small businesses, “IT” is defined by a single moment. Someone can’t log in. Email isn’t syncing. A printer stopped working—again. They submit a ticket. IT fixes it. Everyone moves
