As recent events in the airline industry showed us, cybersecurity isn’t the only aspect of protecting your technology in today’s environment. Making sure your digital infrastructure can meet the demands of your business is critical. Managing your level of technical debt is just as important as your financial debt. Over time they become one and the same.
IT Beyond the Helpdesk: Why Fixing Tickets Isn’t Enough
For many small businesses, “IT” is defined by a single moment. Someone can’t log in. Email isn’t syncing. A printer stopped working—again. They submit a ticket. IT fixes it. Everyone moves
